Announcement
Trustin Limited is now an ISO 27001 Certified Company

Maximise Trust & Transparency at Every Stage of Your Transaction With TrustIn

The UAE, Qatar and Middle East's first regulated digital escrow platform, for secure and transparent transactions for businesses and individuals.

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    Talk to our Escrow Expert

    Trusted Transactions, Shaped By Your Story

    As the first-ever digital escrow platform service provider, TrustIn provide tailored solutions for every chapter of your buying and selling journey.
    Instant access to escrow account
    Instant Access to Escrow Account
    Get quick and secure access to your escrow funds, making transactions smooth and hassle-free.
    Protection against fraud
    Protection Against Fraud
    Stay safe from fraud with verified transactions, ensuring you only deal with trusted parties.
    Verification of goods and services
    Verification of Goods/Services
    Ensure you receive exactly what you paid for with thorough verification of goods and services before releasing payment.
    Regulated and compliant
    Regulated and Compliant
    Rest easy knowing that all your transactions follow industry regulations and standards, keeping everything above board.
    Automated processes
    Automated Processes
    Save time and reduce errors with automated processes that handle the heavy lifting for you.
    Easy tracking
    Easy Tracking
    Keep an eye on your transactions in real-time with easy tracking, so you always know what's happening.
    Assured payment
    Assured Payment
    Ensure payments are secure and guaranteed, providing peace of mind for all parties involved.
    Fraud protection
    Fraud Protection
    Protect your transactions from fraud with robust security measures and verified participants.
    Instant visibility to escrow funds
    Instant Access to Escrow Account
    Quickly and securely access your escrow funds, making transactions seamless and efficient.
    Automated workflows
    Automated Workflows
    Streamline your operations with automated workflows, reducing manual effort and improving accuracy.
    Simplified documentation
    Simplified Documentation
    Enjoy hassle-free transactions with simplified documentation, making paperwork easy and straightforward.
    Quick release of funds
    Quick Release of Funds
    Speed up your financial processes with the quick release of funds, ensuring timely payments.
    Discreet buyer and seller management
    Discreet Buyer and Seller Management
    Your privacy is our priority. We handle buyer and seller interactions with the utmost discretion.
    Escrow transaction management
    End-to-End Escrow Transaction Management
    We oversee your transaction from start to finish, ensuring a secure and seamless experience.
    Secure broker fee assurance
    Secure Broker Fee Assurance
    Your broker's fee is safeguarded throughout the transaction process.
    Affordable solutions
    Affordable Solutions
    Our escrow services offer competitive pricing without compromising security.
    Secure online payments
    Secure Online Payments
    Enjoy safe and convenient online payment options for your transactions.
    Risk mitigation
    Risk Mitigation
    We minimise risks and protect your interests at every stage of the escrow process.
    Enhanced top line
    Enhanced Top Line
    Boost your revenue by leveraging advanced technologies and strategies that drive sales and growth.
    Increased credibility and trust
    Increased Credibility and Trust
    Build stronger relationships with customers and partners through transparent and reliable business practices.
    Streamlined operations
    Streamlined Operations
    Optimize your processes for greater efficiency, reducing waste and improving overall productivity.
    Improved cash flow
    Improved Cash Flow
    Manage your finances better with improved cash flow, ensuring your business remains financially healthy and flexible.
    Simplified documentation
    Simplified Documentation
    Make paperwork a breeze with streamlined and easy-to-manage documentation, saving time and reducing errors.
    Cost efficiency
    Cost Efficiency
    Achieve greater profitability by minimizing costs and maximizing resource utilization.
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    As Featured In

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    Secured, Regulated, Trustworthy, Bank Integrated

    We, at TrustIn, stand as your Trusted ally in digital escrow services, placing utmost importance on safeguarding your financial security and providing you with peace of mind.

    Start Your Journey
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    Secured, Regulated, Trustworthy, Bank Integrated

    We, at TrustIn, stand as your Trusted ally in digital escrow services, placing utmost importance on safeguarding your financial security and providing you with peace of mind.

    Trustin security Adgm messagingBlock chain searchEmirates nbd bank
    Start Your Journey

    Our Capabilities For Bringing Change

    We offer a best-in-class platform with state-of-the-art encryption and stringent security protocols to ensure each transaction is secure and seamless with unparalleled digitalized speed.

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    How We Work To Create 
Trusted Experiences?

    We help our customers deliver and get winning experiences using the latest technology and the best digital escrow services.
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    STEP 1
    Compliance & Verification

    We ensure all parties are verified and meet highest level of regulatory and compliance standards

    STEP 2
    Secure Escrow Account Setup

    We establish a separate protected account to securely hold and allocate funds, guaranteeing peace of mind throughout the transaction.

    STEP 3
    Digital Agreement Generation

    We draft a comprehensive digital contract, outlining transaction terms to make sure of mutual understanding and agreement.

    STEP 4
    Fund Allocation & 
Delivery Confirmation

    We ensure transfer of funds securely and confirm the delivery of goods or services to enhance readiness and satisfaction for all parties.

    STEP 5
    Fund Release Authorization & Transaction Assurance

    Upon satisfactory delivery, we release funds, guaranteeing a successful and secure transaction to provide confidence and satisfaction.

    Milestone Experiences

    emirates-nbd

    “I am going to study at UCL and Supreet from Amber did an excellent job in helping me. I do not have doubt to recommend Supreet as a student helper. I hope to receive his help in future. The room is in an excellent location.”

    General Manager
    UAE

    “I am going to study at UCL and Supreet from Amber did an excellent job in helping me. I do not have doubt to recommend Supreet as a student helper. I hope to receive his help in future. The room is in an excellent location.”

    General Manager
    UAE
    Central-Bank-UAE

    “I am going to study at UCL and Supreet from Amber did an excellent job in helping me. I do not have doubt to recommend Supreet as a student helper. I hope to receive his help in future. The room is in an excellent location.”

    General Manager
    UAE
    Central-Bank-UAE

    “I am going to study at UCL and Supreet from Amber did an excellent job in helping me. I do not have doubt to recommend Supreet as a student helper. I hope to receive his help in future. The room is in an excellent location.”

    General Manager
    UAE

    We Are Affilated With

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    Client Testimonials

    You Can Trust

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    Ready to modernize the way you transact

    Join world of Trust and Transparency today
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    United Arab Emirates
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      When you have questions, we have answers

      This FAQ explains how TrustIn’s escrow accounts, payment flows and data processes connect directly with QCB-regulated rails and what that means for users as a business or individual user in Qatar.
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      Didn't find what you're looking for?

      We’re here to help! If you didn’t find what you were looking for in our FAQs, feel free to reach out to us directly. Our team is always ready to assist you with any questions or concerns you might have.

      Still Need Help?

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      Getting Started
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      Question Quick Answer
      What is TrustIn? A regulated digital-escrow platform that holds funds in multi-party accounts, releases them on agreed milestones and offers real-time tracking. TrustIn is licensed by ADGM/FSRA and authorised by QCB to operate in Qatar as an integrated payment & escrow service.
      Why does QCB integration matter? Integration enables your QAR-denominated escrow funds to move through QCB’s national payment rails without leaving Qatar’s banking perimeter, ensuring local clearing, faster settlement and full consumer-protection coverage.
      Who can open a TrustIn-Qatar escrow? Qatari nationals and residents (individuals or sole traders)
      Can I use TrustIn from within Qatar?
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      Yes. Individuals and businesses based in Qatar can now create and participate in escrow transactions through TrustIn. Business can also use TrustIn API to use the platform.

      How do I get started?
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      1. Sign up on www.trustin.ae.
      2. Complete your KYC (individuals) or KYB (businesses).
      3. Create or accept an escrow transaction with parties in Qatar.  

      Opening & Funding an Escrow Account
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      4.1 On-Boarding Requirements

      a. Individuals: Passport + proof of address (e-KYC aligned with QCB E-KYC Circular 2/2024).
      b. Companies: Trade License copy, Articles, board resolution and passport and address proof of owners (KYB).
      c. All data is captured are encrypted; no branch visit needed.

      4.2 Escrow IBAN Creation

      A dedicated QAR IBAN is auto-generated via TrustIn’s API link to its QCB-licensed partner bank. The buyer is first-named account-holder; TrustIn acts as escrow agent.

      4.3 Funding Methods

      Rail How it Works
      Bank Transfer Send money from any Qatari mobile-banking app to the escrow IBAN using the “Instant Transfer (Fawran)” option.
      PA/PG Pay with any Qatari debit / credit card via the TrustIn checkout widget.
      What currencies are supported?
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      Qatari Riyal (QAR) is fully supported for escrow transactions within Qatar.

      Are escrow accounts held in local Qatari banks?
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      Yes. All escrow funds in Qatar are held in local bank accounts regulated by QCB. These accounts are opened and operated under the escrow structure supervised by TrustIn.

      Can I track my transaction in real time?
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      Absolutely. All parties can view real-time updates on the status of funds, milestones, and approvals via their TrustIn dashboard.

      What types of transactions can I use TrustIn for in Qatar?
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      a. Real estate sales and rentals
      b. Pre-owned vehicle transactions
      c. B2B trade (goods and services)
      d. Broker and commission-based transaction
      e. Mergers & Acquisitions
      f. Investment deals (angel, venture, etc.)

      During the Transaction
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      9.1 Milestone Management

      a. Set up to mutiple milestones.
      b. Funds are locked until both sides approve completion.
      c. Automatic split-payment support (e.g., deposits, stage-payments)
      .

      9.2 Tracking & Notifications

      Every fund movement is mirrored on QCB’s settlement ledger; users get push / e-mail alerts plus downloadable bank-grade statements.

      9.3 Amendments & Extensions

      Either party can request date or amount changes; both must digitally sign via QID-verified e-signature for the change to take effect.

      Release & Settlement
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      Scenario Release Path
      Both parties “Release” TrustIn sends the funds to seller bank’s account directly
      Dispute filed Funds stay frozen. If unresolved, matter escalates to QCB’s Consumer Protection Dept.
      Security & Compliance
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      Control How It Protects You
      PCI-DSS-certified Keeps data safe at TrustIn servers.
      ISO 27001-aligned ISMS Annual audits & QCB cyber-resilience testing.
      Data localisation All primary data hosted in QCB-approved Tier IV data-centres inside Qatar.
      Continuous AML screening Names screened against QFIU, UN, OFAC & NCCT lists; anomalous payments flagged in real time.
      Dual release authorisation Both buyer & seller must authorise payout; TrustIn cannot unilaterally move client funds.
      Is my data safe and stored within Qatar
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      Yes. All user data collected for Qatari transactions is stored locally in compliance with Qatar’s Data Privacy Law No. 13 of 2016 and QCB’s Data Handling & Protection Regulation.
      What AML/CFT compliance steps does TrustIn follow?
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      a. Customer Due Diligence (KYC/KYB)
      b. Screening for sanctions and PEPs
      c. Suspicious transaction monitoring
      d. Reporting to QFIU (Qatar Financial Information Unit) if necessary
      What if I have a dispute?
      Open dropdown
      You can raise a dispute directly on the platform. TrustIn will initiate a resolution process with both parties. If unresolved, the case may be escalated to a neutral mediator or, where applicable, to QCB’s consumer protection unit.
      How is TrustIn different from using a bank directly?
      Open dropdown
      While banks hold your money, TrustIn adds transparency, structure, and automation to transactions. You get:

      a. Milestone-based fund release
      b. Visibility for all parties
      c. Automated contract creation
      d. Dispute resolution tools
      Troubleshooting & Support
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      Issue What to Do
      Deposit not showing Check that the transfer was sent to the correct IBAN; if yes, contact in-web chat with payment receipt.
      Forgotten login Reset via platform
      Regulatory complaint E-mail: hello@trustin.ae
      Is my transaction data encrypted?
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      All data in TrustIn is end-to-end encrypted, stored securely, and protected with multi-factor authentication (MFA). We are ISO/IEC 27001:2022 certified and PCI-DSS compliant.
      Can businesses integrate TrustIn into their platforms?
      Open dropdown
      Yes. TrustIn offers API integration so that Qatari marketplaces, broker platforms, or enterprise systems can embed escrow directly into their workflow.

      Didn't Find What You're Looking For?

      We’re here to help! If you didn’t find what you were looking for in our FAQs, feel free to reach out to us directly. Our team is always ready to assist you with any questions or concerns you might have.

      Still Need Help?

      Right arrow
      Help